Refund Policy

Last Updated: [07/07/2025]

At [Yijingge/易经阁], we strive to ensure your complete satisfaction with every purchase. If you're not happy with your order, here’s how we handle refunds and returns.

1. Eligibility for Refunds & Returns

• You may request a refund or return within [30] days of receiving your order(except Buddha Statue).

• Items must be unused, in original packaging, and in resalable condition.

• The following are non-refundable:

  • Digital products (e.g., downloads, subscriptions)

  • Personalized/custom-made items

  • Final sale/clearance items (marked at checkout)

2. How to Request a Return

1. Contact us within [30] days at [daxian@yijingge.net] with:

   • Your order number

   • Reason for return

   • Photos of the item (if applicable)

2. We’ll email you a Return Authorization (RMA) number and instructions.

3. Ship the item back to:

[40-42 Main st 2FL #208 Flushing, NY 11354]

Note: Returns without an RMA number may not be processed.

3. Refund Processing

• Once we receive and inspect your return, we’ll notify you of approval/denial.

• Approved refunds will be issued to the original payment method within [3-5] business days.

• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong item shipped).

4. Exchanges

• Exchanges are subject to product availability. Contact us first to confirm stock.

• For size/color exchanges, we may require return of the original item before shipping the replacement.

5. Damaged or Defective Items

• If your item arrives damaged or defective, contact us within [10] days with photos.

• We’ll cover return shipping and send a free replacement or full refund.

6. Late or Missing Refunds?

• Check your bank account first (processing times vary).

• If you still haven’t received your refund, email us daxian@yijingge.net